Tk991's Terms & Conditions — Fully in Bengali

Tk991 (hereinafter referred to as "we", "the platform", or "the company") is an online Sports Betting and casino gaming platform operated for users in Bangladesh. These terms and conditions govern the use of the tk991 website and all its services.

In this document, "user", "member", or "you" refers to any individual who has created an account on the tk991 platform or is using its services.

In addition to these terms, our Privacy Policy and Responsible Gaming Policy will apply. It is important that you read those as well.

To register at tk991, you must provide accurate and truthful information. Accounts created with false or incorrect details may be closed at any time and any balance may be forfeited.

Information required at the time of registration:

• Full legal name as it appears on your National ID
• An active Bangladeshi mobile number
• Active email address
• Date of birth (to verify you are 18 years of age or older)
• Preferred payment method

Each individual is allowed only One Account can be opened. If the same person creates multiple accounts, all accounts will be suspended and all balances and bonuses will be forfeited.

Keep your account password strictly confidential. You are solely responsible for all activity carried out through your account.

Tk991 strictly 18 years of age or older for individuals. No one under the age of 18 is permitted to use this platform.

• You may be asked to verify your age at any time
• Providing a false age during registration will result in account termination and cancellation of all transactions
• Parents should not take on any liability on behalf of their child

The following individuals are not permitted to use tk991:

• Residents of countries or regions where online gaming is completely prohibited
• Officers, employees of tk991, or their immediate family members
• Users whose accounts have been previously banned

The following deposit methods are currently available at tk991: Mobile Pay, Nagad, and Rocket.

Deposit Rules:

• Minimum deposit: ৳300
• Maximum single deposit: limits set by tk991 apply
• Deposits are usually instant — if yours fails, please contact support
• Only deposit from mobile banking registered in your own name
• Deposits made using someone else's number may result in the transaction being cancelled

Tk991 does not charge any hidden payment fees. However, your mobile banking operator's own charges may apply.

The following conditions must be met before withdrawing from tk991:

• The account must be fully verified (KYC completed)
• Minimum Withdrawal: ৳500
• Wagering must be completed before withdrawing from your bonus balance
• Withdrawal requests are typically processed within 5–30 minutes
• Withdrawals may be temporarily held in cases of suspicious activity

Withdrawal Limits:

• Daily maximum withdrawal limit: Applicable (varies by account level)
• VIP members enjoy higher limits
• Withdrawals must be made to your own mobile banking number

All tk991 bonuses and promotional offers are subject to the following general terms. Specific terms for each bonus are communicated separately.

Wagering Requirement:

• Welcome bonus: typically 10x–20x wagering requirement (as specified in the bonus offer)
• Withdrawals from bonus balance are not permitted until wagering requirements are met
• Bonus validity is typically 7–30 days — any unused bonus will be forfeited upon expiry
• Not all games are eligible for bonus play — the specific list of qualifying games will be stated in the offer

Reasons for bonus cancellation:

• Creating multiple accounts to claim bonuses
• Claiming multiple bonuses from the same IP address or device
• Placing bets in violation of bonus terms
• Any form of fraud or irregular betting patterns

The following rules must be followed when placing bets on tk991:

• Once a bet is confirmed, it cannot be changed or cancelled
• Minimum bet: set according to each market
• Maximum bet limits may vary depending on account level and specific events
• Odds may change at any time — the odds at the moment of placing your bet are final
• If an event is cancelled, your stake will be refunded

Live Betting:

Odds change rapidly in live betting. If the odds shift at the moment you submit your bet, you will need to accept the new odds or the bet will be cancelled. tk991 is not liable for bets that fail to submit due to connection issues.

Separate rules apply for Sports Betting, casino, and Live Casino games. To learn more, Sports Betting or Games View page.

The following activities are strictly prohibited on the tk991 platform. Any violation will result in immediate account suspension and forfeiture of all balances:

• Money Laundering: Using the platform for money laundering purposes is strictly prohibited
• Bonus abuse: Claiming bonuses using multiple accounts or false information
• Fraud: Using software or any technique to gain an unfair advantage
• Hacking: Attempting unauthorized access to the system
• Third-Party Payments: Making payments from an account registered under someone else's name
• Account Transfer: Selling or transferring your account to another person
• Parlay Betting: Match manipulation using multiple accounts

Tk991 may suspend or permanently close an account without prior notice in the following circumstances:

• If the terms and conditions are violated
• If false information is provided
• If unusual or suspicious betting patterns are detected
• If KYC verification fails
• Accounts inactive for an extended period (over 365 days)
• At your own request (self-exclusion)

You may close your account at any time. In that case, you will have the opportunity to withdraw any valid balance. However, any bonus-related balance will be forfeited.

Tk991 is firmly committed to responsible gaming. We want our members to see gaming as a form of entertainment, not a source of addiction.

Our responsible gaming tools:

• Set daily, weekly, or monthly deposit limits
• Temporary account pause for a set period (cooling-off period)
• Permanent Self-Exclusion
• Full history of bets and spending

To find out more, visit our Responsible Gaming page View.

Your personal information is of the utmost importance to us. tk991 never sells your personal data to third parties.

Information is collected solely for:

• For account management
• For payment processing
• To meet legal obligations
• To improve our services

For more information, visit our Privacy Policy read.

For any disputes or complaints, please contact our support team first. We will do our best to resolve the matter within 48 hours.

Dispute Resolution Steps:

1. Describe your issue via live chat or email
2. Attach relevant screenshots or supporting evidence
3. Our support team will verify and respond to your query
4. If unresolved, the matter will be escalated to a higher level

Tk991's decision shall be considered final in all disputes, unless a relevant regulatory authority rules otherwise.

Tk991 reserves the right to modify these terms and conditions at any time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, a notification will be sent to your registered email or mobile number. Continued use of the platform after such changes will be considered acceptance of the updated terms.

If any part of these terms and conditions is found to be invalid or unlawful, the remaining provisions will continue to be in effect.